To ensure that emails from Billit do not end up in the spam folder, you can create or edit an SPF record. We recommend doing this in consultation with your system administrator. Follow the steps below:
- Step 1: Log in to your DNS management
Go to your domain settings at your hosting provider or DNS manager. Here, you can add or edit DNS records.
- Step 2: Locate the existing SPF record
If you already have an SPF record, it usually looks like a TXT record that starts with v=spf1.
- Step 3: Edit or create an SPF record
- If you already have an SPF record, add the following value to the existing record: "include:my.billit.be"
- If there is no SPF record, create a new TXT record with the following content: "v=spf1 include:my.billit.be ~all"
- Step 4: Save the changes
Save the updated DNS settings. Keep in mind that it may take up to 24 hours for the changes to be fully implemented.
- Step 5: Verify the settings
After the changes have been applied, check the settings to confirm that the SPF record is correctly configured.
Note:
If you do not complete these steps correctly, Billit will not be able to send emails from your domain, and the platform will use an alternative address. Consult your system administrator if you have any doubts.
With this SPF record, you authorize Billit to send emails on behalf of your domain, helping to prevent spam issues.
